Description
Job Summary:
At Grupo FIT, the Cumim role ensures smooth and excellent service by supporting waiters, organizing the dining area, and contributing to a pleasant and efficient environment.
Key Highlights:
1. Support waiters and attendants promptly and attentively.
2. Set tables and keep the pantry and support stations clean and organized.
3. Ensure a clean, safe, and pleasant dining area.
As a **Cumim** at **Grupo FIT**, you will be a key contributor to ensuring **service fluency** and **excellence** across our restaurants. Your main responsibilities and duties include:
**Service and Support**
* **Support waiters and attendants** promptly and attentively throughout all service stages.
* **Deliver orders** to the dining area with organization, courtesy, and customer focus.
* **Remove dishes and waste** discreetly and swiftly, maintaining service rhythm and fluency.
**Setup and Organization**
* **Set tables**, organize utensils, and stock support stations before each shift begins.
* **Restock glasses, cutlery, napkins, ice**, and other items as needed for operations.
* Keep the pantry and support stations consistently **clean, organized, and operational**.
**Environment Maintenance**
* Ensure a **clean, safe, and pleasant dining area** throughout operating hours.
* Perform **light cleaning** of tables and common areas whenever necessary.
* **Assist with store closing**, collecting materials and reporting pending items to leadership.
**Workflow and Communication**
* **Monitor the dining area** and inform leadership about activity or potential bottlenecks.
* Maintain **effective communication with the kitchen**, ensuring accurate and timely order deliveries.
* **Contribute to ingredient control** and organization of dining area inventory.
Requirements and Qualifications
We seek a professional who aligns with our pace and possesses the following qualifications:
* **Organizational Values:** **Discipline**, which strengthens us; **Safety**, in every action; **Gratitude**, which connects us; **Vibrancy**, which inspires.
* **Skills:** A **disciplined** individual with a **sense of urgency**, committed to organization.
* **Behavioral Traits:** Enjoy **collaborating with the team**, anticipating needs, and remaining constantly active. Possess genuine willingness to **learn about service**, dining area pace, and excellence-driven operations.
* **Knowledge:** Basic understanding of **customer service** and dining area workflow, **agility** and **organization** to avoid unnecessary delays, **teamwork** with **focus on pace** and **precision**.
* **Preferred Experience:** Prior experience in **customer service** or restaurant environments is a **plus**, but **not mandatory**, as we provide comprehensive training.
Additional Information
**Work Location:** Heineken House (Parque Villa Lobos)
**Salary:** To be determined.
**Benefits:** Transportation allowance, on-site meals, tips
**Schedule:** 6 days on / 1 day off per week (1 weekly day off + 1 Sunday/month).
Compensation: R$2\.070,51 \- R$3\.039,75 per month
Benefits:
* Life insurance
* Transportation allowance
Work Location: On-site