Health Services Assistant GNPSA - CPP

Description

Job Summary: Work as a Health Services Assistant, scheduling beneficiaries, participating in health promotion activities, and supporting the team in educational and welcoming initiatives. Key Highlights: 1. Experience in public service, preferably in the healthcare sector. 2. High school diploma; a bachelor's degree in healthcare is desirable. 3. Knowledge of public service, hospital protocols, and the National Supplementary Health Agency (ANS). **Position: Health Services Assistant – 1 vacancy** Department: National Management of Health and Assistance Programs (GNPSA) CPP Job Code: 042456/2025\-11 **Application Period: January 06, 2026 to January 12, 2026** **Recruitment Type: Mixed (External and Internal)** Working Hours: Monday to Friday, from 8:00 AM to 5:00 PM. Work Location: South Commercial Sector \- Brasília, DF Requirements: **Education: High school diploma.** Desirable: Currently pursuing a bachelor's degree in Business Administration, Hospital Management, Social Work, Nursing, or related fields in health management and assistance. **Mandatory Technical Knowledge:** Knowledge or training in public service, hospital reception protocols, or management of clinical workflows. Desirable experience in public service within healthcare settings, including reception, patient guidance, and support. Basic understanding of hospital concierge services, with emphasis on patient experience and administrative support. Familiarity with regulations and resolutions issued by the National Supplementary Health Agency (ANS). Business writing and clear written communication. Proficiency in basic Microsoft Office applications, especially word processing and spreadsheet software, with ability to record service interaction information. Capacity to organize schedules, protocols, and service workflows. **Experience (minimum duration and required activities):** Minimum of 1 year of experience in public service roles, preferably in the healthcare sector. Desirable experience in concierge or patient support roles, including schedule coordination, guidance, and support for beneficiaries or patients. **Responsibilities:** Schedule beneficiaries for services provided by the Assefaz Primary Health Care Clinic and its accredited network. Participate in health promotion and prevention initiatives, including lectures, workshops, and educational events. Collaborate in organizing and executing educational and informative campaigns for beneficiaries. Assist in distributing health promotion and prevention materials in both digital and physical formats. Record and monitor participation data and feedback from campaigns, contributing to evaluation reports and improvement of initiatives. Support logistics and scheduling for campaign and event venues, ensuring necessary materials and resources are available. • Assist in preparing and sending reports and informational bulletins on topics related to health promotion, prevention, and primary health care (PHC) outreach. Support beneficiary follow-up activities by organizing access points and performing data stratification. Assist the health team in developing and updating educational materials that encourage self-care and prevention. Contact beneficiaries for welcoming, guidance, and awareness regarding PHC services. Benefits **Benefits:** Meal allowance and/or food voucher, Health Insurance Plan, Childcare Assistance, Group Life Insurance, SESC Card, among others.