Business Assistant - Parambu - CE JN

Description

In our daily work, we strive to leave a positive mark on the world, solve our customers' main challenges, and inspire others to do the same. **We are courageous, bold, honorable, confident, inspiring, and strong individuals.** **MISSION:** To operate Brazil's leading microcredit program with excellence, creating opportunities and developing and valuing people. **VISION:** To be recognized for excellence in the operational delivery of microfinance services and serve as a benchmark for people development. **VALUES:** Ethics and Transparency; Commitment and Excellence; Empathy and Care; Creativity and Innovation; Respect and Inclusion. The **Business Assistant** will carry out administrative routine activities for the Unit and customer service for the Crediamigo Program, in accordance with policies, methodologies, and administrative and operational procedures established by CAMED Microcrédito. If this role aligns with your professional purpose, join **CAMED MICROCRÉDITO!** **Responsibilities and Duties** Carry out administrative activities in accordance with CAMED Microcrédito’s policies and operational procedures; Provide customer service across all channels (physical and digital) for Crediamigo Program clients, in line with the credit policy, operational procedures, and guidelines established by CAMED Microcrédito; Provide customers with information about microfinance products and services, as well as updates on the status of their credit applications; Support the sale of products and services offered by the Crediamigo Program, in accordance with the credit policy, operational procedures, and guidelines established by CAMED Microcrédito; Support collection activities, re-engagement of lapsed customers, and prospecting of new customers, in accordance with the credit policy, operational procedures, and guidelines established by CAMED Microcrédito; Register Crediamigo client credit application information in the operational system, in accordance with the credit policy, operational procedures, and guidelines established by CAMED Microcrédito; Perform client registration checks for Crediamigo clients to ensure smooth operational processes; Verify required documents for Crediamigo client registration; Submit credit applications in the operational system; Monitor the status of credit applications in the operational system; Forward documentation requested by Remote Compliance; Assist in organizing Unit events; Verify credit instruments for contracted operations, digitize them, and store them in the Unit’s safe, if applicable; Store and relocate documents in accordance with the Records Management Plan; Assist in conducting inventories of credit instruments, dossiers, and CAMED Microcrédito’s fixed assets; Assist in HR routines to forward matters to the Regional Human Development area; Carry out Unit administrative payment routines; And other tasks related to this area. **Requirements and Qualifications** **Mandatory Requirements:** Legal age (18 years or older); Education: Completed high school; Willingness to travel between municipalities; Experience in administrative routines and customer service; Computer literacy and proficiency in Microsoft Office (Word, Excel, PowerPoint). **Additional Information** **Salary:** Base salary of R$ 1\.816,28; Variable compensation up to R$ 869,33; Bonus (Human Development team informs during the selection process). **Benefits:** Training programs; Life insurance; Health plan; Transportation allowance; Dental plan; Private pension plan; Partnerships with educational institutions; Wellness incentive program through Wellhub; Meal allowance and basic food basket allowance totaling R$ 1\.507,24; Childcare/babysitter reimbursement for children up to 5 years and 11 months old — R$ 320,38 (fixed amount per child); Quality of Life Program (We implement subprograms supporting and caring for our employees’ physical, emotional, and social health and well-being). **Working Hours:** 40 hours per week; **Work Schedule:** 8:00 AM to 5:00 PM (Monday to Friday). We are a new company, founded in 2022, and part of the **Camed Group**. We exclusively operate the **Crediamigo, Brazil’s LARGEST Productive and Oriented Microcredit Program**, a market leader in its segment. Currently, we have **more than 5\.000 employees** operating across **more than 1\.900 municipalities** in Northeastern Brazil and the northern regions of Minas Gerais and Espírito Santo states, making us Brazil’s LARGEST microcredit operator. In our daily work, we strive to leave a positive mark on the world, solve our customers' main challenges, and inspire others to do the same. **We are courageous, bold, honorable, confident, inspiring, and strong individuals.** **MISSION:** To operate Brazil's leading microcredit program with excellence, creating opportunities and developing and valuing people. **VISION:** To be recognized for excellence in the operational delivery of microfinance services and serve as a benchmark for people development. **VALUES:** Ethics and Transparency; Commitment and Excellence; Respect and Inclusion; Empathy and Care; Creativity and Innovation. **We are CAMED, we are CREDIAMIGO!**