**Description and Responsibilities:** **Schedule:** Monday to Friday, from 8 a.m. to 5 p.m., with a 1-hour lunch break **Level:** Professional **Employment Type:** Permanent – CLT * Provide customer service; * Offer telephone support to customers; * Address customers' needs; * Contribute to achieving results and established goals; * Assist in preparing commercial proposals for products and services to customers; * Support maintaining up-to-date customer records; * Direct and expedite customer service; * Assist customers with access support and usage of electronic channels; * Help customers regularize their outstanding debts; * Formalize approved debt restructuring proposals. **Requirements:** Completed or currently pursuing a Bachelor's degree (Fields: Administration, Economics, Accounting, or related areas); CPA 10 certification preferred; Computer skills (Microsoft Office suite); Knowledge of financial institutions and financial cooperatives; Knowledge of financial products and services; Knowledge of sales techniques. **Benefits:** Medical assistance, Dental assistance, Gym allowance, Childcare allowance, Education allowance, Clothing allowance, Profit sharing, Private pension plan, Life insurance, Meal voucher, Food voucher, Transportation voucher
João Silva
Indeed · HR
João Silva
Indeed · HR
