**Company Description** Hotelaria Alba S/A offers a stimulating and rewarding work environment, as well as opportunities for professional growth and development. We provide competitive compensation and attractive benefits to our employees. If you are ready to join a dedicated team committed to delivering memorable experiences to our guests, please send your resume to us. We look forward to meeting\-you and discussing how you can contribute to the success of our company. If you are passionate about the hospitality industry and believe you can make a difference within our team, please send your updated resume to the email address \[rafael.vendito@accor.com; tamires.melo@accor.com] and await our contact. We sincerely thank all candidates in advance for their interest in joining our team. Hotelaria Alba S/A is an employer that values diversity and equal opportunity. **Job Description** Oversee Food and Beverage operations, ensuring service quality and increasing customer satisfaction levels. Guarantee service quality, adherence to procedures, and achievement of established targets in accordance with brand standards. KEY RESPONSIBILITIES AND DUTIES: * Manage the workforce, including hiring, termination, scheduling, shift rotation, hour banks, vacation planning, and other human resource management responsibilities; determine team size and define service time and quality standards for staff under your supervision. * Coordinate the team under your responsibility, including recruitment, training, performance evaluation, and motivation enhancement. * Attend to customers, listening to suggestions, feedback, complaints, and taking appropriate actions. **Additional Information**
João Silva
Indeed · HR
João Silva
Indeed · HR
