**About Itaú Unibanco** Itaú is Brazil's most valuable brand, the best company to work for according to Great Place to Work, and the largest bank in Latin America. We impact over 98 million customers daily across 18 countries. We are made of people, and we believe that having a team with plural origins, cultures, beliefs, experiences, ethnicities, disabilities, genders, sexual orientations, and generations broadens perspectives and contributes to an atmosphere of respect and appreciation for differences. Work Model \- Hybrid with Rotation (8 days onsite per month \- Moóca/Brás). **Responsibilities and Duties** We are seeking a **Senior IT Infrastructure Analyst** to join our Modern Workplace team. This team is responsible for ensuring a modern, secure, and efficient technological environment, supporting the work model through device management and evolution of end-user computing. The squad for this position directly manages the device fleet (Windows, Mac, and Linux), ensuring devices remain updated, protected, and deliver the best possible user experience. **Your Day-to-Day Will Include:** You will be part of a team undergoing transformation, focused on modernizing endpoint management environments and adopting public cloud solutions. Additionally, you will play a key role in enhancing the digital experience of employees, participating in initiatives such as implementing Digital Employee Experience (DEX) tools. **YOUR MISSION WILL BE** * Maintain and evolve the workstation management environment (Windows, macOS, and Linux) using MDM tools * Ensure devices are up to date, secure, and compliant with company policies * Drive modernization of the management environment by migrating to public cloud solutions * Support implementation and enhancement of Digital Employee Experience (DEX) tools * Automate routines and processes using scripts * Identify and resolve incidents related to the endpoint environment * Collaborate with multidisciplinary teams to continuously improve end-user experience **Requirements and Qualifications** **What You Need to Excel At:** * Experience with MDM tools for device management (Intune, SCCM, Workspace ONE) * Knowledge of antivirus/endpoint security solutions (e.g., Falcon, SEP, Trend Micro) * Knowledge of workstation operating systems (Windows, macOS, and Linux) * Experience with automation and script development (Shell Script) * Knowledge of ServiceNow (especially low-code capabilities) — a plus. **Additional Information** **As an Ituber, You’ll Enjoy:** * Transportation Allowance * Meal Voucher (Restaurants) / Food Voucher (Supermarkets) * Health Plan (Fundação Saúde Itaú **or** Central Nacional Unimed) * Dental Plan (Odontoprev **or** Interodonto) * Life Insurance * Profit Sharing (PLR) — subject to the bank’s performance * Private Pension Plan * Exclusive discounts on our financial products * Extended Maternity and Paternity Leave * Childcare/Babysitter Allowance (for parents) * Study Incentive Program * Wellhub or TotalPass * Access to Itaú Leisure Clubs (Guarapiranga / Itanhaém and São Sebastião) * \+ Additional benefits you may learn about during the hiring process Learn more about our culture: https://www.itau.com.br/relacoes\-com\-investidores/noticias/cultura\-itubers\-e\-nosso\-novo\-conjunto\-de\-valores/ * We encourage applications from people with disabilities for all positions; therefore, feel free to apply to roles marked as exclusive or non-exclusive for people with disabilities. We are committed to inclusion and value diversity. **\#JoinItaú \#BeAnItuber** We are Brazil’s **largest private bank by market value** and the **most valuable brand in Brazil**, valued at **R$ 46.9 billion**, according to the Interbrand 2024 ranking. We are also the company that most **develops careers in Brazil**, according to LinkedIn Top Companies for seven consecutive years, and have received the award for **Best Internship Programs 2024** by CIEE. With the largest product portfolio in the sector nationwide and through our brands and commercial partnerships, we offer a wide range of career opportunities across diverse areas of specialization — all driven by a powerful purpose: **delighting our customers by delivering exactly what they need, when they need it!** Today, we have a team of over 90,000 collaborators (the itubers) spread across Brazil and abroad, operating in 18 countries.
João Silva
Indeed · HR
João Silva
Indeed · HR
