**About the company:** We are a technology-focused company specializing in corporate training and consulting for entrepreneurs. Our mission is to help businesses grow through innovative solutions, people development, and high-performance commercial processes. We are expanding our commercial operations and seeking an experienced professional to lead our SDR team. **About the role:** We are looking for an SDR Coordinator with proven experience managing pre-sales teams. You will be responsible for leading approximately 22 SDRs, ensuring team development, adherence to commercial processes, and achievement of targets. This position is intended for professionals who value metrics-driven management, people development, and continuous improvement. We do not seek a supervisor who merely monitors numbers. We seek an operationally present leader who participates in the team’s day-to-day activities, develops people, tracks metrics, and drives SDR performance improvement. **Compensation** * PJ contract * Fixed salary: R$ 2\.500,00 * Performance bonus: up to R$ 2\.000,00 per month * OTE (on-target earnings): up to R$ 4\.500,00 per month **Work schedule** * Monday to Friday * 8:30 AM to 6:00 PM * 100% remote work **Key responsibilities** * Lead approximately 22 SDRs. * Ensure the team achieves its targets. * Monitor all commercial metrics daily. * Conduct daily alignment meetings. * Hold individual meetings (1:1\). * Deliver structured feedback. * Develop individual development plans. * Design training programs to continuously improve the team. * Listen to call recordings and analyze WhatsApp conversations. * Identify outreach flaws and implement corrective actions. * Monitor individual productivity of each SDR. * Ensure compliance with the commercial playbook. * Create action plans whenever performance declines. * Track metrics using the company’s CRM. * Produce performance analyses and reports. * Continuously support SDRs to increase conversion and appointment quality. **Metrics you will monitor daily** * Calls made * WhatsApp conversations * Response time * Number of scheduled meetings * Show Rate * Conversion * Daily productivity * Target achievement * Individual progress of each SDR **Required qualifications** * Proven experience leading SDR teams. * Proven experience in Inside Sales operations. * Practical experience using SPIN Selling. * Solid knowledge and applied experience with the Predictable Revenue methodology. * Proven experience creating, documenting, and implementing commercial playbooks. * Experience training and developing SDRs to improve performance. * Experience managing remote teams. * Experience conducting individual meetings (1:1\) and delivering structured feedback. * Experience designing development and performance improvement plans. * Experience listening to call recordings for coaching and team development. * Experience analyzing commercial conversations conducted via WhatsApp. * Experience tracking commercial metrics and using KPIs for decision-making. * Experience building action plans to recover results. * Proficiency with commercial CRM systems. * Knowledge of sales funnels and pipeline management. * Excellent analytical ability. * Excellent verbal and written communication skills. * Organization. * Execution-oriented profile. * Leadership capability. * Ability to hold teams accountable for targets and metrics. * Ability to motivate and develop teams. * Availability to work under PJ contract. **Profile we seek** We want a leader who is operationally present. Someone who monitors the team daily, identifies opportunities for improvement, develops people, and leads the team toward consistent results. We value professionals with ownership mindset, discipline, organization, analytical ability, and performance focus. If you enjoy building high-performance teams and believe results stem from well-executed processes, we want to meet you. **Growth path** SDR Coordinator ↓ Commercial Manager ↓ Commercial Director **Selection process** Selected candidates will go through the following stages: * Resume review. * Interview. * Technical assessment on SDR management. * Case study. * Final interview. If your profile matches this opportunity, we will contact you to proceed with the selection process. Compensation: R$2\.500,00 \- R$6\.000,00 per month Benefits: * Health insurance * Education allowance * Remote work Work location: Remote
João Silva
Indeed · HR
João Silva
Indeed · HR
