




Job Summary: We are seeking an analytical and proactive candidate to optimize processes, scale operations, and work on process modeling, automation, and strategy. Key Highlights: 1. Process optimization and scalability 2. Process modeling and automation 3. Area and team strategy and planning **We are looking for an analytical, hands-on profile with "zero ego" to optimize processes and scale everything here!** **Your responsibilities will include:** Process modeling: End-to-end mapping (BPMN). Business perspective: Management of commercial KPIs (Cohort, LTV, CAC, and Churn). Automation: Development of internal tools (Python, Sheets, App Script). Communication: Direct interface between Tech and Customer Success teams. Strategy: Planning and structuring of the area and team. Budgeting & Forecasting, Financial Modeling, and Strategic Reporting **Requirements:** Proficiency in data analysis (SQL, Looker or similar tools). Degree in Process Management or related fields. Autonomy to solve complex problems under pressure. **Your profile should include:** Clear and direct communication (no noise). Ego-free mindset (full focus on solutions). High adaptability to the fast-paced startup environment. Employment type: Full-time CLT Compensation: R$8\.500,00 \- R$10\.000,00 per month Benefits: * Education allowance * Partnerships and commercial discounts * Remote work Selection question(s): * What is your current or most recent salary? * Do you have experience in performance indicator management and business insight (Cohort Analysis, LTV, CAC), creation of automations and internal tools (Sheets, App Script, Python), and data analysis (SQL, Looker or similar)? (Please justify your answer; this is an elimination question). Work location: Hybrid remote work for São Paulo, SP


