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Customer Service Manager

R$5,000-7,000/month
Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: We are seeking a commercially oriented Customer Service Manager with a results-driven mindset to fully manage a store in the construction sector, aiming for excellence and growth. Key Highlights: 1. Team Leadership and Development 2. Strategic Management of Sales and Store Operations 3. Focus on Excellence in Customer Service We are looking for a **Customer Service Manager** with a commercial profile, a results-oriented mindset, and strong leadership skills to work in the construction sector. This professional will be responsible for the full management of the store, ensuring excellence in customer service, sales growth, and team development. **Main Responsibilities:** Manage store operations (sales, inventory, cash handling, and staff) Lead, train, and develop the team Monitor goals and performance indicators Ensure high standards of customer service Control inventory, losses, and store organization Implement commercial strategies and sales campaigns **Requirements** Proven experience as a store manager (preferably in retail building materials or similar sectors) Knowledge of sales techniques and team management Proficiency in goal setting and performance metrics Strong communication skills and leadership aptitude Basic computer skills (ERP/PDV) **Preferred Qualifications** Experience serving professionals (e.g., builders, architects) Commission based on goal achievement Employment Type: Full-time, Permanent CLT Compensation: R$5.000,00 \- R$7.000,00 per month Benefits: * Medical insurance * Dental insurance * Life insurance * Transportation allowance Work Location: On-site

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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