Customer Service Assistant

Description

Job Summary: Provide HR support to employees, including benefits and payroll matters, ensuring timely resolution of requests and confidentiality of information. Key Highlights: 1. HR-related assistance and support on various matters 2. Guarantee of confidentiality of employee information 3. Collaboration with other HR departments * Provide assistance and support to employees on various HR-related topics, including benefits, payroll, vacation, and others. * Monitor and record received requests, ensuring they are resolved within established deadlines. * Provide clear information regarding internal processes, HR policies, and guidance for employees. * Collaborate with other HR departments to ensure smooth operational execution. * Ensure confidentiality of employee information, adhering to ethical and legal principles of the HR field. * Work schedule: 12x36 shift from 08:00 to 20:00\. Minimum Education: Bachelor's Degree * Meal Voucher R$33.05 * Food Allowance * Transportation Voucher * Medical Assistance * Dental Assistance * Life Insurance * DAY OFF * Profit Sharing