Description
Job Summary:
In-person and telephone reception, appointment scheduling, patient registration, administrative support, and management of patient flow.
Key Highlights:
1. Customer service experience and administrative routines
2. Proficiency in computer use and scheduling systems
3. Proactivity, agility, and strong interpersonal communication
Requirements:
* Reside in Campinas/SP, with easy access to the Jardim Brasil neighborhood;
* Completed high school education;
* Prior experience in customer service, reception, or administrative routines;
* Experience with Unimed health insurance plans;
* Basic Microsoft Office package;
* Computer proficiency (customer service, scheduling, and system-based registrations);
* Proactivity, agility, responsibility, dynamism, friendliness, attention, empathy, punctuality, and strong interpersonal communication.
Responsibilities:
* Provide in-person, telephone, and WhatsApp reception;
* Schedule and confirm appointments;
* Register patients in the system;
* Verify health insurance cards;
* Greet customers courteously;
* Introduce patients to other services offered and refer them to the sales consultant;
* Organize patient flow and support clinic administrative routines (issuing invoices, liaising with accounting for payroll receipt, entering payments into the system).
Working Hours:
Monday to Friday, from 8:00 AM to 5:00 PM (with a 1-hour lunch break).
Send resume to: conexaorh.rosi@gmail.com
Job Type: Full-time, CLT permanent position
Compensation: Up to R$1\.804,00 per month
Benefits:
* Medical assistance
* Food allowance
* Meal voucher
* Transportation allowance
Work Location: On-site