Customer Service Representative

Description

Job Summary: Proxxima is seeking dynamic and collaborative talents to work in customer service, sales, and store support, with an emphasis on excellence and continuous improvement. Key Highlights: 1. Focus on customer service and excellence in sales 2. Dynamic and collaborative environment focused on technology 3. Opportunity for growth and making a difference as part of a team Proxxima is looking for new talents to join its team. If you are passionate about technology, enjoy teamwork, value people, are dynamic, and prioritize continuous improvement, join our team. **Responsibilities and Duties** **Responsibilities and Duties** ----------------------------------- Provide excellent customer service via chat and in person; Greet customers and understand their needs; Present products and solutions, negotiating timelines and terms; Conduct sales and follow up with customers post-sale; Organize and maintain the workplace; Open and track system tickets, ensuring resolution of requests; Support daily store operations, contributing to smooth functioning of the space; Collaborate with the team, always focusing on continuous improvement! **Requirements and Qualifications** **Requirements and Qualifications** ------------------------------ Mandatory prerequisites: * Completed high school education; Desirable qualifications: * Strong communication skills and customer service aptitude; * Ability to work effectively in a team; * Experience in sales and negotiation; * Basic knowledge of Microsoft Office Suite; * Training courses in customer service will be considered an advantage; * Availability for travel (if required); **Additional Information** **Additional Information** -------------------------- **Area of Operation:** Commercial **Work Schedule:** 44 hours per week, from **Monday to Saturday** **Employment Type:** CLT – **On-site** **Remuneration: R$:** 1\.598,76 \+ Commission **Benefits that make a real difference for you!** Transportation Allowance Meal Allowance Health Insurance (60% covered) SulAmérica Dental Plan Optum – Health and Well-being Creditas – Financial Benefits Life Insurance Partnerships with educational institutions Access to SESI (all regional units) Access to SESC (Garanhuns \- PE) \#SOMOSPROXXIMA Since 2021, our mission has been to **bring people closer to their desires**, delivering innovative solutions that improve lives and generate value for society as a whole. We operate with quality, agility, and—above all—with focus on people, who are our greatest purpose. We seek **dynamic, authentic individuals ready to make a difference**. More than filling positions, we aim to **build genuine connections with those who believe in collaboration, innovation, and mutual respect**. Throughout our journey, we have earned the following certifications: * ISO 9001:2015 * GPTW Certification \- Jan 2025 \- Jan 2026 * GPTW Diversity Award 2025 \- “Young Talents” Category To make this vision a reality, we rely on what matters most: our team. **Grow with us!** \#VemPraProxxima