Administrative Assistant - (Copy)

Description

About the Position The Opet Educational Group was founded on January 25, 1973. Over nearly five decades, it has continuously grown and today manages a comprehensive organizational structure encompassing Postgraduate Programs, Undergraduate Programs, Publishing House, Educational System, and the Institute of Education and Citizenship. Since its founding, it has graduated over 100,000 students. Our competitive strategy is based on the conception, development, and management of processes that continually add value to knowledge production. Our people are committed to sparking interest in the new. Our pedagogical practices promote knowledge in diverse ways, always aiming at holistic development and the exercise of citizenship. We strive to apply innovative methodologies so that our students can fully develop their potential. We seek a distinctive and pioneering educational model grounded in cooperation among entities and institutions with shared interests. We believe that development and optimal outcomes arise from the convergence of intentions. Our work environment is participatory and welcoming to new ideas and honest dialogue. Synergy and mutual respect among our team members significantly contribute to pursuing excellence in results and confidence in the future. The Customer Service Department of the Opet Educational Group is seeking a motivated, committed professional eager to immerse themselves in the educational universe. **Administrative Assistant Position** **Your responsibilities will include:** Ensuring excellence in student and customer service, operational routine efficiency, and guaranteeing that every interaction is effectively resolved while maintaining internal processes (documentation, workflows, reports, schedules, and data) well-organized to support leadership decision-making. **Responsibilities:** * Conduct telephone and in-person customer service * Organize and archive documents * Manage incoming and outgoing correspondence * Record invoices and payment slips * Provide support activities to internal departments **Requirements:** * Completed high school education or currently pursuing a university degree in Administration or related fields; * Prior experience in administrative roles is not required but would be advantageous; * Basic computer skills (Microsoft Office suite); * Strong communication and organizational abilities; * Empathy and attentiveness in customer service; * Enjoyment of working with the public;