Office Assistant

Description

WE WANT YOU ON OUR TEAM! We are proud to say that we are part of a team of over 4,000 employees working synergistically across more than 150 cities, and that we are the driving force behind the growth and evolution of Grupo Zelo. To fulfill our mission, we need people who take genuine pleasure in serving others, who inspire and drive transformation. Here at Grupo Zelo, our mission is to inspire care at all times — meaning we respect and promote diversity and inclusion across all positions. JOIN GRUPO ZELO! Please note: All our job openings are open to persons with disabilities (PcD). WHAT YOU WILL DO: * Handle delinquent customers by regularizing contracts, receiving and verifying payments, formalizing payment clearance, and reporting information through departmental tracking systems, ensuring accurate and reliable transmission of data and funds; * Support in-person, telephone, and/or email interactions with internal and external customers by providing information, identifying the nature of requests, routing them to responsible departments, and contributing to excellence in service delivery within the unit; * Manage the dispatch and receipt of registered mailbags by logging document inflows and outflows, performing sorting, verification, and distribution to comply with departmental procedures; * Assist in preparing reports, forms, and spreadsheets: collecting data; creating and updating control spreadsheets; drafting reports, memoranda, and other administrative documents; * Organize various documents and departmental files by classifying them according to pre-established criteria and archiving them per departmental procedures, ensuring document preservation, control, and organization; * Support management in administrative tasks, assisting with monitoring and execution of departmental activities. WHAT WE REQUIRE: * Completed high school education * Basic computer skills * Experience in customer service DESIRED: * Proficiency in Excel DOES THIS POSITION MATCH YOU PERFECTLY? APPLY NOW AND JOIN THIS SUCCESSFUL TEAM! Job type: Full-time, Permanent CLT contract Compensation: Starting from R$1.661,00 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Food allowance * Meal voucher * Transportation allowance Work location: On-site