Vehicle Delivery Specialist

Description

Job Summary: A Vehicle Delivery Specialist at Grupo Itadil is responsible for performing technical delivery, presentation, demonstration, and guidance on vehicle usage and maintenance to customers, ensuring a positive experience. Key Highlights: 1. Customer service experience (a plus in the automotive sector) 2. Knowledge of vehicles and their features 3. Ensuring a positive and personalized delivery experience The **Grupo Itadil** operates prominently across various regions of Bahia, representing market-leading brands with excellence, modern infrastructure, and a highly qualified team. Committed to strong ethical principles, it continuously pursues **innovation and service improvement**. Its mission is to **offer high-quality products and solutions, promoting sustainable growth** for its employees and partners. Based on solid values—such as respect, appreciation of people, and performance—the group aims to lead in the segments where it operates. The **Vehicle Delivery Specialist** will be responsible for the technical delivery of vehicles to customers, presenting and demonstrating their features, specifications, and instructions for usage and maintenance. This role also includes vehicle inspection and preparation, ensuring delivery meets quality standards and delivers a positive experience, contributing to customer satisfaction and loyalty. **Responsibilities and Duties** * Prepare the vehicle for delivery; * Verify documentation and mandatory items prior to delivery; * Conduct final vehicle inspection according to dealership standards; * Present vehicle features, equipment, and technologies to the customer; * Provide guidance on usage, maintenance, and basic care; * Clarify technical questions clearly and accessibly; * Accompany the customer during vehicle inspection at the time of delivery; * Ensure a positive and personalized delivery experience; * Comply with manufacturer and company-established processes and standards. **Requirements and Qualifications** * Completed high school education * Experience in customer service (a plus in the automotive sector) * Knowledge of vehicles and their features * Familiarity with vehicle delivery and documentation processes * Strong verbal communication and teaching skills * Interest in learning about the brand **Additional Benefits** * Dental care plan * Commercial partnerships and discounts * Life insurance * Meal allowance * Transportation allowance * Gympas/Wellhub * Bem mais Benefícios * Group life insurance * Birthday day off With over 55 years in the automotive industry, Grupo Itadil is an ecosystem comprising dealerships such as Toyota, Peugeot, Citroën, Nissan, and Volkswagen, recognized for quality, innovation, and outstanding service. Today, present in the states of Bahia and Pernambuco, it employs nearly 1\.000 professionals who help build this success story every day. At Grupo Itadil, every individual makes a difference in helping us go further. Therefore, we seek professionals eager to grow, learn, and innovate daily. Here, you’ll find a collaborative environment, space for ideas, challenges that drive your growth, and a united team.