COORD OPERACOES

Description

Job Summary: Manage and develop teams, plan and monitor KPIs, ensuring regulatory compliance and deadlines in life insurance. Key Highlights: 1. Team management and development 2. Monitoring of KPIs and deadlines 3. Ensuring regulatory compliance and audits **OUR COMPANY** **Zurich promotes diversity in all its forms! We invite \#women, \#Black people, people with disabilities \#PCD, \#LGBTQIA\+, and professionals from the \#senior generation to apply for our positions!** Imagine working for a company that truly cares about its employees, customers, stakeholders, and the entire community involved. Imagine working for a company committed to doing the right thing and aiming to be the world’s best insurance provider! Zurich is one of the world’s leading insurers and one of the few operating globally. With approximately 55,000 employees, we operate in over 200 countries and territories, dedicated to understanding customer needs and delivering solutions for individuals and businesses—from small enterprises to multinational corporations. Here, we commit to sustainability—driving plastic reduction, addressing climate change impacts such as floods, innovating in development policies, and aligning ourselves more closely with global transformations. We safeguard trust in the digital society and in our increasingly automated environment, focusing on technology and strategies that continuously enhance the security of our information. We also foster a culture of diversity and inclusion. Our purpose and values statement is designed to protect, inspire trust, and help our employees reach their full potential! We value and uphold what is right and promote equity among our professionals—regardless of gender, physical disability, LGBTQ\+, race, ethnicity, generation, belief, etc.—and we are the first insurer to receive the Stone Wall Certification. So, if you believe diversity is an essential value, **Zurich is the place for you!** We have been certified by GPTW as one of the Best Companies to Work For for several consecutive years (2018, 2019, 2020, 2022, 2023, and 2024), continuously cultivating our \#ZurichWay. Join us as a Zuricher and become part of our team! Submit your profile to our talent pool! **LIFE INSURANCE OPERATIONS COORDINATOR (RISK UNDERWRITING) \- (HYBRID)** **Responsibilities:** People Management (technical and behavioral coaching and development of the team); Supporting Management through planning, KPIs/reports, and monitoring deliverables. Ensuring the team meets regulatory requirements, as well as internal and external audits, and those received via Zurich’s service channels. Monitoring and ensuring adherence to deadlines for tasks and projects. **Qualifications:** Bachelor’s degree completed. Intermediate/advanced English proficiency. Willingness to travel (occasional). Experience managing teams; Experience in Life Insurance (Individual, SME, and Group); Technical expertise in analysis/underwriting/assessment of aggravated risks in Life Insurance; Knowledge of billing operational routines; Familiarity with SUSEP Circulars on Personal Insurance; Knowledge of Continuous Improvement/Lean methodologies. **WE SUPPORT YOU THROUGHOUT YOUR JOURNEY WITH:** * Welcoming work environment; * Dress code: Be yourself! * 7h30/day working schedule. Our hours are flexible. * Hybrid work model (2 days per week in the office) * UniZurich (our Corporate University); * Birthday Day Off; * Equilíbrio Z (our Health and Well-being Promotion Program); * Partnerships/Agreements with universities and institutions; * Gympass; * Bradesco Health Insurance (extendable to spouse and children); * Bradesco Dental Insurance (extendable to spouse and children);; * Childcare/Babysitter Allowance (BRL 502.29 – for children up to 5 years and 11 months); * Zurichers Club (exclusive benefits on Zurich products); \- Language Live \- Platform for English and Spanish courses. * Parental Leave (regardless of marital status, gender, or sexual orientation, applicable to biological and/or adopted children of any age); * Life Insurance; * Profit Sharing (PLR); * Commuter Allowance or Reimbursement for Shared Transportation; * Private Pension Plan (contribute up to 6% of your salary; Zurich matches the same percentage); * Meal Allowance – BRL 771.13 per month; * Food Voucher – BRL 997.70 per month. * Family Travel Assistance (24 hours) * Funeral Assistance for family members (spouse, children, parents, and in-laws); * Newborn Gift Basket: BRL 673.00 for expenses related to childbirth. * PreviJúnior, a complementary pension plan with a one-time contribution of BRL 1,000.00. * Parents may work remotely during their children’s school holidays (up to age 12). * Pet Assistance (dogs and cats): Consultations, surgeries, exams, funeral assistance, and much more! **LOCATION:** São Paulo\-SP – near Berrini