Job Summary: Sell optical products and serve customers following the sales protocol, monitor targets, and ensure service quality and timely delivery. Key Highlights: 1. Optical product sales and customer service 2. Monitoring individual sales targets 3. Management of service orders and deliveries Sell optical products (eyeglasses, contact lenses, sunglasses, and accessories); Serve customers according to the company's established standards, following the steps outlined in the Sales Protocol; Monitor daily individual sales to ensure achievement of the monthly target; Monitor complete eyeglass (O.C.) sales, ensuring report completion and achievement of biweekly and monthly targets via KPIs (Infoboard); Register customers in the system; Perform necessary measurements to ensure technically accurate optical sales; Process exchanges and returns (customer and system); Monitor service orders with the laboratory to ensure delivery within the timeframe communicated to the customer; Inspect service orders delivered by the laboratory against order specifications (quality and preservation checks) and execute the "magic moment" upon delivery; Generate and receive cash bags; Minimum Education: High School (Secondary Education) * Totalpass * Transportation Allowance * Life Insurance * Medical Assistance * Dental Assistance * Gympass
João Silva
Indeed · HR
João Silva
Indeed · HR
