Technical and Operational Support

Description

We are looking for an organized, proactive professional with a strong sense of responsibility to work as **Technical and Operational Support** for digital projects and infoproduct launches. This person will be responsible for supporting the technical and operational functioning of the agency’s projects, ensuring that systems, tools, and processes are well-organized and operating correctly to support the **Projects, Marketing, and Customer Success** teams. The environment is dynamic, results-oriented, and involves daily engagement with the digital market—including campaigns, online course launches, eBooks, mentorships, and digital products. **Key Responsibilities** * Provide technical and operational support to the agency’s internal teams; * Assist in organizing and maintaining systems, platforms, and tools used across projects; * Support the configuration and monitoring of landing pages, course platforms, checkout systems, and integrations; * Organize documents, materials, and information within internal systems and Google Drive; * Provide basic technical support to producers and clients when necessary; * Monitor operational tasks related to digital launches and campaigns; * Log and organize tasks in project management tools; * Assist in identifying and resolving everyday technical and operational issues. **Requirements** * Completed or ongoing undergraduate degree; * Strong organizational skills, attention to detail, and clear communication; * Familiarity with digital tools such as Google Drive, spreadsheets, and project management tools (e.g., Notion, Trello, or similar); * Ability to quickly learn new platforms and systems; * Capacity to manage multiple tasks and deadlines simultaneously; * Interest in the digital market, marketing, and infoproducts; * Proven experience in a similar role; * Responsible profile, solution-oriented, and capable of agile execution. **Preferred Qualifications** * Experience in technical or operational support within digital companies; * Knowledge of course platforms, sales pages, or checkout systems; * Experience working at marketing agencies or infoproduct launch teams; * Background in support, operations, or Customer Success. If you enjoy technology, organization, and making things happen behind the scenes of large-scale digital projects, this opportunity may be right for you. Job Type: Full-time, CLT employment Compensation: R$2.000,00 \- R$2.500,00 per month Benefits: * Transportation allowance Experience: * Microsoft Excel (Preferred) * Administration (Preferred) * Customer Service (Preferred) Work Location: On-site