Inside Sales Representative

Description

Job Summary: Responsible for prospecting, servicing, and retaining customers, leading negotiations and closing sales with a focus on goals and results. Key Highlights: 1. Prospecting, customer service, and customer retention 2. Leading negotiations and closing sales 3. Focus on goals, results, and time management Job Description: Responsible for prospecting and servicing customers, leading negotiations and closing sales. Engages in customer retention by applying active listening, empathy, and assertive communication. Tracks proposals and overcomes objections with resilience and emotional intelligence. Organizes the commercial routine with emphasis on goals, results, and effective time management. Detailed Responsibilities: Conduct proactive and reactive customer prospecting to identify business opportunities; Serve customers via phone, WhatsApp, email, or other channels, applying active listening, empathy, and assertive communication; Present products or services, lead negotiations, and close sales; Foster customer retention by maintaining continuous relationships and providing post-sales support; Overcome objections and rejections, demonstrating resilience and emotional intelligence; Record and track proposals, orders, and contacts in internal systems or CRM; Organize schedule, follow-ups, and priorities to ensure effective time management; Work toward company-established commercial goals, KPIs, and performance metrics; Stay engaged and updated on products, services, and commercial strategies. Prerequisites: Completed elementary education; Proficiency in Microsoft Office suite; Sales Techniques training (preferred); Experience: 2–3 years; Job Details: Employment type: CLT (Consolidation of Labor Laws); Salary: BRL 2,099.86 + commission; Location: Jardim Marisa neighborhood — West Zone/São Paulo; Schedule: Monday to Friday; Working hours: 8:30 AM to 6:00 PM — 1-hour break. Benefits: Transportation allowance (VT); Meal voucher: BRL 30.00 per day. Minimum Education Level: Elementary education (1st level) * Transportation allowance * Commissions * Meal voucher