Description
**Responsibilities**
* **In-person customer service**, ensuring welcoming with excellence standards.
* **Remote customer service** via phone, e\-mail, and WhatsApp.
* **Appointment management** and organization of the service schedule.
* **Bilingual reception**, providing support in Portuguese and English.
* **Administrative routine** at the reception desk, including cash control and daily SPA closing.
* **Internal support** to therapist teams and other staff members.
**Requirements**
* **Fluency in English** (spoken and written).
* **Previous experience** in reception, customer service, or administrative roles.
* **Strong communication skills** and professional demeanor.
* **Organizational skills** and attention to detail.
* **Flexible availability**, including weekends as per schedule.
**Preferred Qualifications**
* Experience in a **SPA environment** or hospitality industry.
* Familiarity with **appointment scheduling systems**.
Job Types: Full\-time, Permanent
Pay: R$2,300\.00 \- R$2,500\.00 per month
Work Location: In person