NETWORK ADMINISTRATOR

Description

Job Summary: Professional to administer Windows servers, manage network infrastructure, firewalls, switches, and routers, as well as plan and implement new IT projects. Key Highlights: 1. Complete management of IT infrastructure and network security 2. Planning and implementation of new technology projects 3. Customer service and system monitoring **Description** Administration of Windows servers Create, configure, and delete access on Windows Server Manage folder permissions Manage backup routines Create or block ERP access Configure and manage firewalls Configuration of switches and routers Resolution of registered support tickets Planning, configuration, and implementation of new projects Product quotation Configuration and administration of monitoring tools Email, WhatsApp, and telephone support Relationships with IT vendors Support for Level 1 and Level 2 technical assistance Ensure integrity and reliability of information under management; verify security incidents/violations Create and maintain technical documentation and reports for customers Monitor and track customer services **Responsibilities and Duties** – Plan, implement, and manage the organization’s network infrastructure. – Monitor network performance, identifying and resolving connectivity issues. – Ensure network security by implementing appropriate policies and practices. – Configure and maintain network equipment such as routers, switches, and firewalls. – Perform backups and document network configurations and operational procedures. – Collaborate with other teams to optimize network usage and resolve incidents. – Track technological trends and updates to improve network efficiency. – Prepare performance reports and use metrics to drive improvements. **Requirements and Qualifications** Minimum Education: Completed Bachelor’s Degree English (Intermediate – Required), Spanish (Basic – Required) 3–5 years of experience Operating Systems: Linux, Mac OS, Windows Other software: ERP, SAP, Google Workspace, Active Directory (AD), Group Policy Objects (GPO), Servers Microsoft 365 knowledge