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Collections Assistant

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Work with customers to negotiate outstanding debts, seeking solutions that enable the regularization of their financial situation, ensuring goal achievement and high-quality service. Main responsibilities * Contact customers (proactively and/or reactively) to collect outstanding amounts * Negotiate payment methods, deadlines, and terms according to company policies * Record information and agreements in internal systems * Update customer registration data * Monitor agreed-upon terms and act on delinquency recovery * Meet individual and collective credit recovery targets * Ensure respectful, ethical service aligned with company standards Working hours: Monday to Saturday, 8:00 AM to 2:00 PM; or Monday to Friday, 2:00 PM to 8:00 PM, and Saturdays from 8:00 AM to 2:00 PM. Minimum education: Elementary school (1st level) * Life insurance * Transportation allowance * Day off on birthday * Genuine opportunities for career growth within the company * Monthly variable compensation based on target achievement * Meal allowance

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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