Senior IT Infrastructure Analyst

Description

**Caring** also means enabling, planning, and transforming. We are Rede Américas, a robust hospital group whose purpose is Passion for Caring. In the Corporate area, we support frontline professionals with strategic management, agility, and innovation. We work together to generate real and sustainable impact. Here, you’ll find a career that connects purpose and results behind the scenes of **care.** We are committed to Diversity! At Rede Américas, welcoming, respecting, and valuing every individual is part of our commitment to fostering a safe, inclusive environment with a genuine sense of belonging. We encourage applications from people of all identities and life experiences because diverse teams build more complete, human, and transformative care. Important: We do not charge any fees during our selection processes. \#CareerThatConnects \#PassionForCaring \#IAmRedeAméricas **Responsibilities and Duties** Here, your role makes a difference every day. Check the details about this position: * Networking knowledge (basic switch administration tasks), Wireless, IP phone configurations; * Knowledge of structured cabling and expansion projects; * Monitoring oversight; * Network point activation; * Coordination with business areas to resolve or redirect requests or issues; * Oversight of various partners/suppliers; * Participation in new general IT projects and implementations; * Interaction in new link activations, monitoring, and coordination with telecom providers regarding link-related issues; * Support for system updates and rollouts. System installations, shortcuts, testing, routing validations, troubleshooting; * Field support — N2/N3 role supporting issue resolution; * Support for unit-specific IT solutions; interaction with clinical engineering teams and other relevant teams as needed. **Requirements and Qualifications** If you believe care begins with preparation and intention, this may be the right place for you. To care with us, it is important to have: * Completed undergraduate degree; * Preferred background or coursework in networking, infrastructure, and server administration; * Preferred communication skills with leadership; * Experience in healthcare will be considered a differentiator; * Minimum 2 years’ experience in infrastructure; * Ability to travel easily between different areas/units. **Additional Information** Our care starts at home, delivering the best for our people. At Rede Américas, we value those who build care daily. Therefore, we offer benefits thoughtfully designed for your well-being, development, and quality of life. Check them out: * **Food care:** Meal allowance, food voucher, or on-site cafeteria (depending on the unit); * **Health care:** Health insurance and life insurance; * **Development care:** Américas Gym, Development and Career Cycle, Culture Academy, and Grow Program within Rede Américas; * **Others:** Transportation allowance, SESC benefits, and recognition programs. Only at Rede Américas do we offer the **Well-Care Program**, grounded in pillars of physical, mental, and emotional health. Our care pathways are designed for the well-being of our people, promoting healthy habits, preventing illness, and helping reduce stress. Check them out: * **Mental and emotional health:** Specialized psychosocial support—including psychologists, psychiatrists, and social workers—tailored to each person’s care needs; * **Social assistance:** Remote social support provided by social workers for financial insecurity, health issues, guidance on social benefits, and more; * **For Pregnant Employees:** Multidisciplinary follow-up and monthly discussion circles; * **Quality of Life:** With TotalPass, you gain access to gyms and physical activities at special rates—more health and well-being for your daily life; * **Health Campaigns:** Monthly awareness initiatives based on health management data, focused on prevention and promotion of healthy habits; * **Oncology Support:** A set of actions offering reception, guidance, and psychosocial support to employees undergoing oncological treatment, promoting greater well-being and assistance throughout treatment; * Benefits may vary depending on the job location and brand. If caring is also your passion, this is your place. Apply now and build a career that connects purpose and practice. We are Rede Américas, **a multiplatform healthcare assistance network**, with the purpose of delivering comprehensive, precisely tailored care for health. We are seeking **talents who believe it is possible to provide the best and most advanced healthcare assistance.** **If you are passionate about caring and believe in quality medicine, join Rede Américas!** **We are committed to Diversity!** We encourage applications from everyone who recognizes the importance of building an environment free from prejudice, harassment, and discrimination. Together, we always deliver our best. **Important: We do not charge any fees during our selection processes.**