Job Summary: Responsible for providing in-person customer service and support, guiding users in microcomputing, identifying computer issues, configuring systems, clarifying doubts, and performing hardware and software maintenance. Key Highlights: 1. In-person customer service and support in microcomputing 2. Guidance and troubleshooting for computers and systems 3. Hardware and software maintenance, including assembly and configuration In-person customer service and support. Responsible for guiding company users or customers on microcomputing, diagnosing computer problems, identifying components requiring replacement, and determining which programs need reconfiguration or reinstallation; familiarity with customer service software, including incident ticket handling and guidance via e\-mail and telephone when necessary. Clarification of doubts, infrastructure, configuration, and updates related to: Microsoft products, antivirus software, network connectivity, hardware maintenance, software maintenance, internet, Office 365, printer configuration, servers, and client-specific systems. Hardware assembly for desktops, notebooks, and tablets **Minimum Education Requirement:** Technical Course Personal vehicle required Willingness to travel Travel allowance