Attendant

Description

Job Summary: An attendant is responsible for customer service, organization, food and product preservation, and environmental cleaning. Key Highlights: 1. Customer service and order taking 2. Product organization and restocking 3. Expiration date verification and food preparation The primary responsibility is customer service; however, an attendant also performs other important tasks that affect service quality, product and food organization, placement, preservation, and environmental cleanliness and hygiene. * Clean shelves, trays, utensils, floors, counters, tables, and chairs; * + Organize products on shelves, trays, display cases, utensils, tables, and chairs; + Check product expiration dates and remove expired items; + Restock products and food on shelves; + Monitor food inventory levels to ensure timely restocking before depletion; + Serve and record customer orders at the counter; + Prepare, package, and price customer orders; + Restock bags and packaging supplies for customer use; + Inform management about supplies, products, and materials requiring inventory replenishment; + Report customer complaints and suggestions to management; + Package food and label with expiration date, price, or product code; + Study and learn product codes and types for effective service; + Provide information and guidance to customers regarding products and food; + Familiarize with products and types of food offered to customers; + Know products produced for customers with dietary restrictions (lactose-free, gluten-free, sugar-free, etc.); + Identify promotional products and mark them with updated prices; + Operate deli slicers and bread slicers to prepare customer orders; + Weigh and price-label customer orders; + Know manufacturing and expiration dates to inform customers and remove products prior to expiration. + Collect and wash dishes and utensils used during customer service