A water and electricity meter manufacturing plant is seeking a Technical Support Assistant in Fortaleza. Eletra Energy Solutions is a company focused on providing innovative solutions for the energy sector. Its objective is to promote energy efficiency and sustainability through advanced technologies. **Responsibilities:** Provide technical support to customers, offering guidance and resolving inquiries related to equipment. Act as the interface between Technical and Commercial departments, providing consultative support for proposal development and clarification of technical specifications. Identify each customer's specific needs, monitor technical feasibility analysis for support requests, and ensure implementation of the optimal solution. Ensure internal processes comply with procedures established under ISO 9001\. Support customer satisfaction surveys, contributing to continuous improvement. Submit internal purchase requests and manage administrative tasks for the technical department. Support Marketing and Advertising initiatives by providing technical information for institutional content. Previous experience as a Support Analyst, Technical Support Specialist, IT Assistant, or Help Desk Specialist may indicate alignment with some of the activities in this position. Bachelor's degree in progress Required experience **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Basic Food Basket * On-site Meal * Fuel Allowance * Transportation Voucher * Medical Plan * Dental Plan * Life Insurance * Banked Hours **Additional Information:** * Employment Contract: Permanent \- On-site. * Duration: Full-time * Working Hours: Business hours. Monday to Friday.
João Silva
Indeed · HR
João Silva
Indeed · HR
