Job Summary: E-commerce Assistant for a B2B wholesale company, responsible for customer service, order monitoring, and data management, with a focus on goals and results. Key Highlights: 1. Active and responsive customer service via phone and WhatsApp 2. End-to-end order monitoring 3. Customer portfolio and data management A B2B wholesaler specializing in home goods, gifts, and décor is seeking an E\-commerce Assistant in São Paulo. **Responsibilities:** Provide active and responsive customer service via phone and WhatsApp. Resolve customer requests and offer support. Monitor orders from purchase to delivery. Update spreadsheets related to orders, inventory, and KPIs. Organize and maintain customer portfolio records. Emphasize goal achievement and results. Previous experience as an Online Sales Assistant, Digital Marketing Assistant, E\-commerce Coordinator, or E\-commerce Analyst may indicate suitability for some of the duties in this role. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits: To be negotiated **Additional Information:** * Employment Type: Full-time, on-site. * Schedule: Full-time * Working Hours: To be determined
João Silva
Indeed · HR
João Silva
Indeed · HR
