Administrative Manager

Manage all routine operations and growth of the clinic (Reception, Consultation Rooms, and Commercial Support), ensuring continuous development and in
- Manage clinic operations
- Drive growth and revenue
- Excel in team leadership

Job Summary: We are looking for a professional to define and execute the roadmap for our core platform, focused on conversion and user experience, within a dynamic and results-oriented environment. Key Highlights: 1. Dynamic environment with ownership and accelerated learning 2. Focus on continuous evolution and new opportunities in digital entertainment 3. Building something big by leveraging technology **About Us** We are continuously evolving, strengthening our infrastructure, expanding our capabilities, and advancing to the next level of digital entertainment in Brazil. We remain pioneers — driven by ambition, technology, and a focus on scale. We operate in real time, with millions of decisions happening every second, and we seek people who want to grow alongside this journey. Here, you’ll find a dynamic and results-oriented environment where ownership, autonomy, and accelerated learning are part of everyday life. We value those who leverage technology, embrace challenges, and aim to build something significant. If you want to join a company undergoing continuous evolution — raising the bar and opening new opportunities — Apostou could be your next step. **Key Responsibilities** * Define and execute the roadmap for the core platform — registration, login, KYC, wallet, deposit, withdrawal, and account management — with focus on conversion and experience. * Conduct platform discovery — analysis of registration and payment funnels, player research, UX benchmarking. * Collaborate with engineering on platform architecture evolution, ensuring scalability and performance of critical systems. * Manage integrations with payment providers (PIX, credit cards, digital wallets) — defining technical requirements and SLAs. * Define and monitor platform KPIs — registration conversion rate, time to first deposit, transaction success rate. * Execute A/B tests on onboarding, KYC, and payment flows to maximize conversion without compromising security. * Ensure compliance with Brazilian iGaming regulations — KYC, limits, LGPD, and Central Bank requirements. * Collaborate with security teams on implementing anti-fraud measures and player account protection. * Leverage AI to optimize KYC flows, fraud detection, and personalization of payment methods. * Monitor technical performance of critical flows — transaction latency, method availability. * Develop detailed technical specifications for features with precise acceptance criteria. * Identify and eliminate friction points in the player journey at critical moments — registration, first deposit, withdrawal. Requirements: **What We Expect From You** * KYC flows, digital onboarding, and payment methods (PIX, credit cards, digital wallets) * LGPD, basic anti-fraud, and payment provider APIs * Jira, Figma, and Amplitude/Mixpanel * Basic SQL and Scrum * Minimum 3 years of product management experience in digital platforms * Advanced English (for integration with international providers) **Differentiators That Will Strengthen Your Application:** * Experience in digital payments, KYC, or product infrastructure in iGaming or fintechs * Basic PCI-DSS or CSPO certification * MBA is desirable Benefits * iFood Benefits * Health Insurance * Dental Insurance * Commuting Support * Birthday Day Off * *Benefits applicable to CLT contracts* *If you seek challenges, continuous learning, and want to stand out by what you deliver, grow with us.* ***We’re excited to meet you!***

João Silva
Indeed · HR