Receptionist

Description

**Responsibilities:** * Provide in-person, telephone, email, or other contact-based customer service. * Identify customer needs and direct them to appropriate solutions. * Introduce the facility and its services to visitors. * Print service orders and record information related to service engagement. * Reserve funeral chapels and/or memorial rooms. * Prepare service processes for chapels/funeral rooms, including relevant documents and information. * Maintain accurate and up-to-date records of all services provided, updating control spreadsheets accordingly. * Coordinate with internal teams and third-party companies to ensure service quality. * Receive and issue payment receipts. **Requirements:** * Prior customer service experience. * Work schedule: 12x36 rotating shift from 7:00 PM to 7:00 AM (night shift) — training period occurs during regular business hours. **Benefits:** In addition to salary, the following benefits are included: * Meal allowance: BRL 40.00 per workday * Attendance bonus * Transportation allowance, available with a 6% payroll deduction as stipulated by CLT, if applicable * Gympass partnership, providing access to a network of affiliated gyms * Sou Angelus Plan, offering differentiated discounts for employees across group companies * Pharmacy partnership * Angeplus, offering discounts on medical clinics, entertainment, restaurants, health, and sports * Health insurance plan partnership Employment type: Permanent CLT contract Compensation: BRL 1,800.00 – BRL 2,000.00 per month Benefits: * Medical assistance * Partnerships and commercial discounts * Meal allowance * Transportation allowance Selection question(s): * Are you available to work the 12x36 night shift schedule from 7:00 PM to 7:00 AM (training period occurs during regular business hours)? Experience: * Customer service (preferred) Work location: On-site