Housekeeping Manager

Description

Vila Galé Cabo Hotel seeks to hire a Housekeeping Manager for its team. Vila Galé is the second-largest Portuguese hotel group and the largest resort chain in Brazil, experiencing strong expansion with 52 hotels: 34 in Portugal, 13 in Brazil, 4 in Cuba, and 1 in Spain. We invest in the growth and development of our employees and teams through innovation, loyalty, ambition, accessibility, freedom, and efficiency. We guarantee service quality by valuing our employees—delivering smiles and dedication—always being CLOSE TO YOU! **YOUR PROFILE:** Bachelor's degree in Hospitality Management, Business Administration, or related fields. Advanced computer skills and proficiency in hotel systems and/or software. Intermediate level in a second language (preferably English and/or Spanish). Relevant experience in housekeeping within large-scale hotel operations. Customer orientation, teamwork spirit, commitment to staff training, resource management, high sense of responsibility and urgency, strong communication skills, excellent organizational ability, rigorous cleanliness standards, resilience, and creativity. Availability for a rotating 6x1 work schedule. **KEY RESPONSIBILITIES:** Directly and indirectly manage housekeeping teams: floors, general services, and laundry. Recruit, onboard, and train new employees. Manage service-related costs. Plan activities according to period-specific needs (deep cleaning, inventories, area organization, etc.). Request and control products required for departmental operations. Monitor purchases, stock levels, and inventories. Oversee uniform procurement and maintenance for staff. Identify, request, and monitor maintenance, repair, and restoration services for equipment, furniture, and utensils within housekeeping areas. Attend to VIP guests and fulfill their specific requests. WHAT YOU CAN EXPECT FROM VILA GALÉ: Beyond integration into a dynamic company committed to social and environmental causes—and one that values its employees—you can expect: Health insurance plan after probation period. Meals provided on-site. Annual performance-based bonus. Internal training academy (e-learning and in-person). Exchange and national/international mobility programs. Internal initiatives/programs (e.g., cross-training and more). Access to partner discount catalog. Discounts on products and services, extendable to family members. Complimentary stays. Internal motivational, training, and festive events. Christmas and birthday gifts. Baby Kit for new parents. Laundry use for uniform care. Varied buffet offerings at the hotel. Integration into a positive, diverse, and inclusive environment. Social and environmental responsibility policies. All our positions are open to people with disabilities, without any form of discrimination. We value diversity and inclusion in our team! The mentioned benefits and programs are subject to internal contracts and/or regulations available for consultation.