Coordinate and serve as the strategic liaison between operational teams and management, ensuring the efficient and secure execution of invoice adjustment processes. Develop BI dashboards for continuous performance monitoring. Consolidate monthly results and present analyses to senior management. **Join Sabesp and help make history!** Sabesp is experiencing one of the most transformative moments in its history. We are Brazil’s largest sanitation company and one of the largest in the world—and we are writing a new chapter guided by innovation, culture, and results that shape the future of our State. We continue innovating to guarantee water supply and sewage collection services to 375 municipalities across all regions of São Paulo State. With bold universal access goals for water and basic sanitation, we are making substantial investments over the coming years—in technology, infrastructure, and, above all, in the people who deliver these outcomes every day. What drives us is the pride of serving millions of lives daily, bringing dignity, health, and development to every region of the State. Here, we believe great purposes demand great teams. More agile, more modern, and full of growth opportunities, Sabesp seeks talents eager to build, innovate, and deliver purpose-driven results—with sparkle in their eyes and a desire to transform. *\#LetsTransform* **Why work at Sabesp?** Being part of Sabesp means building a purposeful career with real impact. It means growing in an environment that encourages continuous learning, collaborative work, and the development of solutions that transform the present and shape the future. Check out our benefits, thoughtfully designed for your well-being, growth, and quality of life: Transportation allowance, so you can commute with peace of mind Meal and food allowances, offering flexibility in your daily choices Christmas basket—because celebrating is also part of the journey Profit-sharing program (PPR), aligned with our commitment to delivering purpose-driven results Private pension plan, responsibly planning for your future Medical assistance, caring for you and your loved ones Wellhub, strengthening your physical and mental well-being Birthday day off, to enjoy and celebrate your special day Childcare allowance, supporting those who care for and build tomorrow Extended maternity and paternity leave, supporting you during one of life’s most important moments **Responsibilities and Duties** **Operational and Systemic Management** * Coordinate activities related to invoice issuance, adjustments, and cancellations, ensuring compliance with commercial, tariff, and regulatory standards. * Ensure execution of revenue recovery and SOX control processes, with emphasis on risk mitigation and compliance. **Planning and Monitoring** * Develop and monitor action plans for continuous improvement, integrating financial and operational indicators. * Monitor billing trends and anomalies, proposing adjustments and corrections. **Team Management** * Supervise internal and third-party teams, ensuring achievement of goals and adherence to critical deadlines. * Support resource sizing and allocation processes according to volume and strategic demands. **Cross-Functional Collaboration** * Serve as the focal point between departments such as Customer Service, Legal, Commercial, and IT to integrate processes. * Support contractual reviews and negotiations related to billing **Requirements and Qualifications** Completed undergraduate degree. Experience in the field. Postgraduate studies preferred. Brazilian National Driver’s License (CNH). **Additional Information** Knowledge of regulatory norms and requirements (e.g., ARSESP or equivalent agencies). Experience with commercial and billing systems (e.g., SAP IS-U). Experience in high-volume environments, under tight deadlines, and interacting with external agencies. Experience with KPIs, continuous improvement, and process automation. The new Sabesp is far more than a sanitation company. We are a force that powers cities, delivers quality of life to millions of people, and truly makes a difference! We continuously innovate to ensure water supply and sewage collection for 375 municipalities across all regions of São Paulo State. But we won’t stop there! We will accelerate universal access to water and sewage services, advancing by four years the targets originally set for 2033. And what makes all this possible? People! The new Sabesp is transforming with ambitious goals, transparent principles, and a passionate team. We are embarking on a new phase, with a fresh perspective on the future. And every great future begins with a dream. More agile, more modern, and offering even more growth opportunities for those who want to be part of this transformation. At the new Sabesp, you’ll find innovation, real impact, and an environment where your ideas and energy truly make a difference. If you seek purposeful work and the chance to transform lives, this is your place! **\#LetsTransform! \#JoinSabesp!**
João Silva
Indeed · HR
João Silva
Indeed · HR
