Sales Analyst

Description

Job Summary: Professional responsible for reception, customer service, sales management, prospecting, and contract follow-up in the real estate sector. Key Highlights: 1. Customer and broker service and relationship management 2. Sales management, prospecting, and proposal follow-up 3. Organization and mastery of product systems and information **JOB DESCRIPTION** · Greet visitors with friendliness, courtesy, and professionalism. · Identify the customer's initial profile and needs. · Register independent brokers (Mingardi Partners). · Monitor and send visit and service reports to the project's WhatsApp group. · Offer water, coffee, or presentation materials (brochures, project catalog). · Register customer data (name, phone number, e\-mail) in the system for forwarding to the broker. · Direct visitors to the responsible broker in an organized manner. · Maintain the sales stand organized and stocked with up-to-date materials. · Perform opening and closing procedures for the sales stand. · Master registration systems. · Report relevant daily information to the sales coordinator. · Assist brokers upon request with product information, Caixa Econômica Federal (CEF) simulations, payment plan preparation, and payment terms. · Prepare closing proposals containing all customer data, collect signatures from the customer and broker, and sign as witness. · Deliver document lists for CEF credit analysis, digitize them, upload to the system, monitor submission, and forward approval responses. · Place purchase requests for sales stand and model unit/decorated apartment maintenance materials via RM. · Respond promptly to the Sales e\-mail regarding partner requests, both for customer retention and online simulations. · Send a summary of the day's service activities upon conclusion of assistance duties. · Complete and organize the Sales Monitoring log. · Cash box report. · Comprehensive knowledge of the product and company systems, as well as bank financing. · Handle leads generated through Marketing's acquisition channels. · Convert leads into visits and sales via RD Conversas. · Record lead-related information within the CRM platform, including attached simulations, payment plans, and complete customer history; perform system tasks to keep customers engaged until closing. · Prospect leads externally—for example, at trade fairs, by establishing partnerships with companies for promotion and new lead generation, and by participating in key city events. · Prepare weekly reports tracking all customers and propose options for closing and improvements. · Execute proposal closings and renegotiations. · Monitor CEF evaluations and contract signing, and inform customers of approval/rejection outcomes while guiding them on next steps. · Track customer referrals in campaigns and forward them to Finance for payment after contract signing. **EDUCATION** · Completed High School; **EXPERIENCE** · Minimum 6 months of experience in the field is preferred; **PROFESSIONAL ATTRIBUTES** * Proactivity and agility * Strong verbal and written communication skills * Willingness * Organization * Basic computer literacy, including Excel * Discretion and ethics Employment type: Full-time CLT Salary: R$1\.518,00 \- R$3\.000,00 per month Benefits: * Medical insurance * Dental insurance * Life insurance * Meal allowance * Transportation allowance Experience: * Real estate (preferred) Work location: On-site