Description
Job Summary:
The professional will coordinate the administrative operations of a clinic, managing commercial activities, optimizing processes, and leading teams to drive results.
Key Highlights:
1. Coordinate administrative operations and ensure process efficiency
2. Handle patient conversion and drive commercial results
3. Lead and guide the administrative and support staff
**Description and Responsibilities:**
**Schedule:** Monday to Friday, from 8 AM to 6 PM
**Level:** Professional
**Employment Type:** Permanent – CLT **Main Responsibilities:**
* Coordinate the clinic's administrative operations, ensuring organization, efficiency, and quality in internal processes
* Serve as the focal point between medical management and operational staff
* Monitor and drive the clinic's commercial results
* Directly handle conversion of patients interested in procedures and surgeries
* Monitor performance indicators related to revenue, number of patients, and conversions
* Ensure smooth patient care workflow
* Support organization of medical schedules and optimization of service capacity
* Collaborate with the marketing department to enhance patient acquisition
* Develop strategies to increase procedure sales
* Supervise and guide administrative and support staff regarding processes and patient care
* Identify operational bottlenecks and suggest improvements to clinic processes
* Support management in strategic decision-making related to clinic growth
* Participate in interviews and recruitment processes when necessary
**Requirements:** **Academic Qualifications:**
* Completed undergraduate degree (preferably) in: Administration, Commercial Management, Marketing, Economics, Accounting, or related fields.
**Professional Experience:*** Prior experience in administrative or operational management
* Experience in consultative sales or commercial management
* Experience in medical clinics, aesthetic clinics, or healthcare is considered a plus
* Experience in high-standard customer service is considered a plus
**Benefits:**
Performance bonus, Meal allowance, Transportation allowance