Job Summary: A professional to ensure and support administrative activities, guaranteeing the organization, control, and efficiency of internal processes. Key Highlights: 1. Customer service via telephone, WhatsApp, and email 2. Document analysis and issuance of membership cards 3. Document flow control and file organization **DESCRIPTION:** Ensure and support the organization's administrative activities, guaranteeing the organization, control, and efficiency of internal processes, contributing to the smooth operation of departments and achievement of company objectives. **RESPONSIBILITIES:** * Provide customer, associate, and member service via telephone, WhatsApp, and e\-mail; * Analyze documents for membership processes and issue membership cards for dispatch to members; * Perform correspondence dispatch routines, including postal mailing and tracking code follow\-up; * Control the receipt and dispatch flow of documents and membership cards; * Maintain organized physical and digital files and records; * Support Supervision in general administrative activities and specific requests; * Prepare reports, memoranda, and internal communications; * Maintain clear communication with colleagues, suppliers, and customers, ensuring good relationships. **REQUIREMENTS:** * Completed Technical or Higher Education degree in: Administration, Accounting Sciences, Financial Management, or related fields; * Experience in the role; * Intermediate Excel proficiency; * ERP system knowledge. **COMPENSATION \+ BENEFITS:** * Salary; * Meal Voucher; * Transportation Voucher; **WORK HOURS:** Monday to Thursday \- 08:00 to 18:00, Friday \- 08:00 to 17:00\.
João Silva
Indeed · HR
João Silva
Indeed · HR
