Transportation Supervisor

Description

Serve as the primary strategic point of contact for TECH clients; * Lead new business/project opportunities, pursuing wallet growth within existing clients; * Manage service contracts, including renewals, scope expansion, inflation adjustments, and ensuring operational alignment with contractual terms; * Primary point of contact for customer NPS surveys; * Escalation point for operational topics, opportunities, and critical issues; * Oversee account P\&L, ensuring delivery against the forecasted budget; * Integrate customers with DHL products (Warehouse, Transportation, Packaging, Service Logistics); Requirements: * Experience working with logistics operators; * Experience in client handling/interaction; * Experience in P\&L analysis and management; * Advanced English / Spanish desirable; * Contract management experience desirable; * Sales experience is a plus; * Leveraged communication; * Negotiation and persuasion skills; * Problem-solving ability; * Resilience; * Critical analysis and continuous improvement mindset; Responsibilities • Serve as the primary strategic point of contact for TECH clients; • Lead new business/project opportunities, pursuing wallet growth within existing clients; • Manage service contracts, including renewals, scope expansion, inflation adjustments, and ensuring operational alignment with contractual terms; • Primary point of contact for customer NPS surveys; • Escalation point for operational topics, opportunities, and critical issues; • Oversee account P\&L, ensuring delivery against the forecasted budget; • Integrate customers with DHL products (Warehouse, Transportation, Packaging, Service Logistics); SEND RESUMES TO: 11 91696\-0842 Minimum Education: Bachelor's Degree