E-commerce Supervisor

Description

Job Summary: Supervise virtual store operations, monitor key metrics, manage products, and develop strategies to increase online sales. Key Responsibilities: 1. Supervises e-commerce operations and ensures smooth functioning 2. Monitors sales metrics and plans digital campaigns 3. Identifies opportunities to improve customer experience * Supervise virtual store operations and ensure smooth e\-commerce functioning. * Monitor and analyze sales, conversion, and digital channel performance metrics. * Manage product listing, updates, and organization on the website and marketplaces. * Track orders, delivery deadlines, and integration with the logistics department. * Support and guide the team responsible for e\-commerce customer service and operations. * Plan and monitor digital campaigns, promotions, and commercial activities. * Identify opportunities to improve customer experience and the purchasing process. * Prepare performance reports and propose strategies to increase online sales.