Sales Associate

Description

Job Summary: We are seeking a dynamic and communicative Store Sales Associate focused on results, with strong teamwork skills, flexibility, and resilience, aiming to serve and retain customers. Key Highlights: 1. Excellence in sales service and customer satisfaction 2. Teamwork and resilience 3. Focus on results and individual goals **WHO ARE YOU** Since 1925, the product has been the lifeblood of Le Creuset. As a Store Sales Associate, we seek a dynamic, communicative, and curious individual focused on delivering results, with strong teamwork capabilities, flexibility and versatility in handling diverse situations, resilience, and an understanding of consumer behavior—delivering service through negotiation techniques to drive sales and customer retention. You will report directly to the store manager and interact daily with support departments such as: logistics, finance, HR, marketing, IT, and customer service. **YOUR DAILY ROUTINE** · Ensure high levels of customer satisfaction through excellence in sales service. · Achieve your monthly individual targets. · Monitor your daily individual sales and KPIs. · Execute visual merchandising (VM) in alignment with your manager’s and the responsible department’s directives. · Conduct marketing outreach (TLMKT) with customers. · Maintain operational routines, including store opening and/or closing according to your shift. · Receive merchandise. · Immediately enter invoices upon receiving products and report any discrepancies. **WHAT WE ARE LOOKING FOR** · Completed high school education; · Proven retail experience (both physical and digital sales), minimum 2 years; · Excellence in customer relationship management, prioritizing outstanding service; · Knowledge of retail performance indicators; · Experience in luxury retail and personalized mailing is a plus; · Familiarity with the Linx system; · Collective mindset and team-oriented vision; · Organized and proactive. ***Work Location:*** Catarina Outlet Job Type: Temporary Compensation: R$2.500,00 – R$2.600,00 per month Benefits: * Meal allowance * Food voucher * Transportation allowance Work Location: On-site