Description
Job Summary:
Opportunity to work as a Junior Support Analyst providing level 1 technical support for corporate systems, software, and applications, and performing installation, configuration, and troubleshooting.
Key Highlights:
1. Level 1 technical support for corporate systems, software, and applications
2. Installation, configuration, and troubleshooting
3. Technical support for remote work requirements
Junior Support Analyst – Teresina/PI
We have an opportunity for you to work on-site as a Junior Support Analyst in Teresina – PI.
Work Schedule: 8:00 AM to 5:00 PM
Work Model: On-site
Main Responsibilities:
* Level 1 technical support for corporate systems, software, and applications
* Installation, configuration, and troubleshooting
* Remote and on-site support
* Hardware and software movement, addition, and replacement
* Ticket-based IT service management (ITSM) support
* Asset management
* Technical support for remote work requirements
Requirements:
* Experience with software installation and computer maintenance, even informal or personal experience
* Interest in technology and technical support fields
* Strong communication and organizational skills
* Primary requirement for this position: Category B driver's license and driving experience
If you seek an opportunity for professional growth in the technical support and technology field, join our team.
Compensation: Up to R$1,00 per month
Benefits:
* Dental care assistance
* Partner programs and commercial discounts
* Transportation allowance
Work Location: On-site