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Cafeteria Manager

R$3,500/month
Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: Manage the store's daily operations, develop teams, ensure excellence in customer service, and drive financial results while promoting the company culture. Key Highlights: 1. Lead and develop barista and supervisor teams 2. Ensure excellence in customer service and customer experience 3. Manage operations, costs, and drive financial results * Ensure daily store operations (opening, closing, and routine tasks) * Train and develop baristas and supervisors * Create work schedules and monitor working hours * Evaluate performance, provide feedback, and apply disciplinary measures when necessary * Foster an inclusive, motivating workplace aligned with Starbucks culture * Ensure excellence in customer service and customer experience * Resolve complaints and conflict situations professionally * Encourage customer relationships and brand loyalty * Monitor sales, goals, and performance indicators (KPIs) * Control operational costs and waste * Analyze financial reports and propose actions to improve results Employment Type: Full-time, Permanent CLT Compensation: R$3\.500,00 per month Benefits: * Medical insurance * Dental insurance * Food basket * Profit sharing * Life insurance * Meal allowance * Food voucher * Transportation allowance Work Location: On-site

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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