Description
Job Summary:
Customer service for e-commerce and physical stores, assisting with orders, inquiries, and returns through various communication channels.
Key Highlights:
1. Focus on multichannel customer service
2. Assistance in order completion and return processing
3. Teamwork and strong interpersonal communication
Work in e-commerce and physical stores, focusing on customer service via: In-person, WhatsApp, live chats, emails, and phone calls. Assist with order completion, general inquiries, and return processing.
Requirements: Helpful, good communicator, dynamic, responsible, proficient typing skills, strong interpersonal relationships, and willingness to work in a team.
Employment Type: Full-time CLT
Compensation: R$2.120,00 - R$2.300,00 per month
Benefits:
* Company-provided mobile phone
* Meal allowance
* Transportation allowance
Selection Question(s):
* Which area do you live in? Is the Alto Ipiranga area easily accessible for you?
Experience:
* E-commerce (Preferred)
* Social media management (Preferred)
Work Location: On-site