Operational Supervisor

Description

Job Summary: Lead and develop teams, optimize processes, and ensure excellence and customer satisfaction in operational nutrition management. Key Highlights: 1. Leadership and team development with a results-oriented focus 2. Promotion of excellence and standardization in service quality 3. Strategic people management and a positive organizational climate **Want to nourish your career at a company that cares for what is essential?** The Essencial Nutrição brand is recognized for its **excellence, commitment, and purpose** in delivering health, well-being, and joy through food. Here, every person is **Essential**, and each day is an opportunity to build **trust and great stories!** We are seeking an **OPERATIONAL UNIT SUPERVISOR** to strengthen our team in São José do Rio Preto **\- SP**. **What You’ll Do and How You’ll Make an Impact (Your Essential Challenge):** * **Leadership and Mentoring:** Lead and develop a team of managers, fostering a collaborative and motivating environment for everyone’s growth. * **Results-Oriented Focus:** Define and monitor performance indicators, optimize processes, and make strategic decisions to ensure unit profitability and efficiency. * **Excellence and Standardization:** Ensure service quality and compliance with Essencial’s excellence standards, implementing and monitoring quality and food safety processes. * **Customer Satisfaction:** Strengthen relationships with our customers by monitoring their satisfaction and developing actions to exceed their expectations. * **Strategic People Management:** Oversee the employee roster, participate in recruitment and development, and ensure a positive organizational climate and conflict resolution. **What We’re Looking for in You (Your Essential Style):** * **Completed Bachelor’s Degree** in Business Administration, Nutrition, or related fields. * Solid experience and expertise in team management, operational processes, and nutrition/collective meal services. * Knowledge of quality and food safety management. * Familiarity with the Teknisa system is a plus. * Willingness to travel. **Behavioral Competencies We Value (Our Essential Cultural Fit):** * **Inspiring Leadership:** Ability to lead and develop teams, inspiring trust, engagement, and “Essencial care.” * **Strategic Communication:** Capacity to communicate clearly and concisely across all hierarchical levels, building partnership-based relationships. * **Results and Analytical Focus:** Ability to analyze data and reports to identify opportunities and make decisions that positively impact operations. * **Problem Solving:** Proactive in identifying challenges and pursuing intelligent, efficient, and values-aligned solutions. * **Flexibility and Adaptability:** Ability to adapt to diverse scenarios and changes while maintaining focus and composure under pressure. **Benefits (Our Care for You):** We value your well-being and offer a comprehensive benefits package to ensure you feel cared for in every way. Health insurance; Psychological on-call support; Nutritional counseling; Company car; Company mobile phone; Corporate card; Short Friday; Birthday Day Off. **Join something bigger!** Explore the world of Essencial Nutrição on our website: https://essencialnutricao.com.br/ And follow us on social media to closely observe our day\-a\-day activities. Instagram: https://www.instagram.com/essencialnutricao?igsh\=aXZwajJyOXE4c2Qw Facebook: https://www.facebook.com/share/1FMhtJjk5Z/?mibextid\=wwXIfr LinkedIn: https://www.linkedin.com/company/essencialnutricao/posts/?feedView\=all **Essencial Nutrição – You can trust us; we take care of what’s Essential for you!**