Operations Supervisor

Description

**About Us:** Faster Log operates in the logistics transportation sector, focusing on operational efficiency, organization, and appreciation of people—growing with a focus on efficiency, organization, and people. We conduct structured operations and maintain a constant focus on process improvement, always striving to deliver results with quality, agility, and responsibility. **About the Role:** We are seeking a professional to serve as an **Operations Supervisor**, responsible for monitoring operational performance, managing KPIs, controlling losses, and supporting operational expansion. The position requires an analytical mindset, operational vision, leadership capability, and a results-oriented focus—ensuring delivery efficiency, operational quality, and sustainable growth across serviced locations. **Responsibilities** * Supervise daily operational routines and monitor day-to-day operational performance. * Monitor performance indicators related to delivery effectiveness. * Manage operational losses by tracking metrics such as: + no\-show; + damages; + operational discounts; + idle fleet; + other incidents impacting operations. * Develop action plans for continuous improvement of operational results. * Monitor productivity, quality, and efficiency of deliveries. * Support the implementation of new locations and new operations. * Ensure alignment among the operations team, drivers, and other involved departments. * Prepare managerial analyses and reports focused on results and improvement opportunities. **Requirements** * Prior experience in **operations supervision**, preferably in **transportation**; * Experience monitoring **operational KPIs**; * Knowledge of performance indicator management, loss control, and productivity; * Experience managing teams and overseeing operational routines; * Intermediate proficiency in **Excel** and preparing managerial reports; * Availability to focus on operational expansion and implementation of new locations. * Willingness to work both in the office and on-site, including travel between Osasco and other operations. **Desired Skills** * Leadership and sense of responsibility. * Analytical profile and results orientation. * Strong communication and negotiation skills. * Organization and priority management. * Agility in decision-making. * Proactivity and continuous improvement mindset. * Ability to thrive in dynamic environments with multiple concurrent demands.