Service Scheduling Assistant

Description

Job Summary: Assists in organizing and scheduling services, controlling technical activities, monitoring performance indicators, and providing administrative support. Key Highlights: 1. Support in organizing and scheduling service activities 2. Monitoring performance indicators and incidents 3. Administrative support and communication between teams and customers Responsible for assisting in the organization and scheduling of service activities within the unit. Performs basic control of technical services, monitors execution times, records service and labor entries in the system, and supports customer communications—all under the guidance of the scheduler or responsible manager. Assists in monitoring performance indicators and incidents, relaying information to the technical team to ensure service quality. Supports prioritization of service requests by verifying equipment and tool availability and schedule alignment, contributing to adherence to established timelines. Also provides administrative support for departmental routines, maintaining updated records and facilitating communication among the workshop, technicians, and customers. Employment Type: Full-time, Direct Hire (CLT) Benefits: * Medical insurance * Dental insurance * Free parking * Profit-sharing program * Life insurance * Meal allowance * Transportation allowance Work Location: On-site