AI-Powered Process and Efficiency Consultant

Description

We are seeking an **AI-Powered Process and Efficiency Consultant** to lead the transformation of the company’s critical workflows — from aligning with leadership on mapping the *As Is* state to co-creating the *To Be* state with operations, integrating Artificial Intelligence Agents to deliver exponential agility. You will be responsible for consolidating this strategy into a comprehensive *Service Blueprint* — complete with a clear RACI matrix, estimated time of arrivals (ETAs), and centralized materials — coordinating partner areas to build workflows, jointly upskilling operations with the *Enablement* team, and establishing GMUD (Change Management Governance) audit and governance routines to ensure ongoing control and continuous process evolution. **Responsibilities and Duties** * Lead the mapping, diagnosis, and design of the company’s current critical processes (*As Is*) in close collaboration with leadership. * Co-create the future state (*To Be*) by integrating leadership’s strategic vision with operational feasibility. * Identify automation opportunities and design workflow architecture incorporating Artificial Intelligence Agents to drive exponential efficiency and agility. * Consolidate new processes into a comprehensive *Service Blueprint*, defining a clear RACI matrix, estimated execution timelines (ETAs), and centralized materials, tools, and links. * Mobilize and engage partner areas and co-responsible stakeholders to enable multidisciplinary co-construction of workflows. * Structure the training plan and knowledge transfer in partnership with the *Enablement* team to train operations on the new model. * Design audit frameworks and routines with partner teams to ensure continuous compliance and adherence post-implementation. * Implement and drive a structured GMUD (Change Management Governance) process to assess impacts, communicate, and approve any future process changes. **Requirements and Qualifications** * Proven expertise in Business Process Management (BPM) * Strong organizational and time-management skills * Ability to negotiate and facilitate among stakeholders * Preferred: Specialized courses in process/project management **Additional Information** #### **Benefits** #### **Health and Well-being** * Health Insurance (Unimed): 100% employer-paid monthly premium for employee and dependents (20% co-payment applies only to dependents). * Dental Plan (Amil): Option to enroll in the Dental Plan 200 with nationwide coverage. * Pharmacy Discount: Exclusive conditions and discounts at major pharmacy chains across Brazil. * Life Insurance (Prudential): 100% employer-paid. * Dasa+ Card: Discounts on medical services, hospitals, laboratories, and emergency care via telemedicine. * Well-being and Physical Activity Platforms: * Starbem: Online psychological consultations (4 per month), nutrition, and well-being support — all free of charge. * Totalpass & Wellhub: Plans offering access to premium gyms, studios, virtual workouts, and option to include up to 3 dependents. #### **Quality of Life and Flexibility** * Daycare Allowance: Monthly benefit per dependent (for children up to age 5). * Extended Parental Leave: 6-month maternity leave and 20-day paternity leave (per Empresa Cidadã regulations). * Our parental leave policy applies equally to same-sex couples, non-birthing mothers, and adoption cases — regardless of the child’s age. * Birthday Day Off: One paid day off during your birth month. * Guapeco (Pet Health Plan): Up to 3 reimbursement-based plans usable at any veterinary clinic nationwide. * SESC Membership: Full access to the SESC network (sports, culture, leisure, and well-being) across Brazil. #### **Financial Health and Convenience** * Caju VR/VA: Flexible-value Meal/Meal Allowance. * Caju Home Office Allowance: Monthly stipend to cover remote work expenses. * Caju Mobility Allowance: For employees residing within 50 km of the Gupy Hub and working in hybrid mode. * Creditas: Option to advance up to 40% of salary, with direct payroll deduction in the following pay cycle. * Férias&Co: Special conditions and financial incentives to plan and book accommodations/travel during vacations. #### **Recognition and Culture** * Gupy Coins: Internal virtual currency used for peer-to-peer recognition, accumulable and redeemable for exclusive rewards. * Gupy Match (Caju Referral): Financial bonus for referring talent who is hired. #### **Professional Development** * Educational Partnerships: Exclusive discounts at partner educational institutions for extension courses, graduate programs, MBAs, and language learning. * Equity Program: Opportunity to become a Gupy shareholder; This is our mission! For 10 years, we’ve brought to life a dream born from the desire to **build a better labor market and innovative products**, impacting not only HR professionals’ daily routines but also candidates’ experiences! Awarded as the **Best Company to Work For** (**GPTW**) for four consecutive years, we have previously been residents at Google Campus, accelerated by Wayra, and backed by Yellow Ventures, Canary, Maya Capital, Valor, and Oria. We’re supported by Endeavor — and have won their Diversity & Inclusion Spotlight Award for three consecutive years! Amazing, right? In 2022, we secured a R$500 million investment led by SoftBank and Riverwood funds — the largest investment ever made in an HR platform in Latin America and the largest investment in a **Brazilian startup founded by women**! Today, we offer 5 core solutions — explore them: **Recruitment & Selection**, **Onboarding**, **Training**, **Engagement**, and **Performance.** We now have a team of **over 600 people**, spread across 23 Brazilian states! We operate in a hybrid work model, meaning we maintain our São Paulo office — the GupyHub. Check out the link below for its location and photos showcasing our physical space. By applying to job openings at Gupy, you declare that you accept and agree to our People Management Privacy Policy. Read our Diversity Manifesto and learn about our **commitment to Diversity and Inclusion at Gupy and across the industry**. With great pride, we can say we are **Brazil’s fastest-growing HRTech**, **IA First**, and just getting started! #Vempragupy **Looking for Technology team openings? Visit:** **tech-career.gupy.io**