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Administrative Assistant - Customer Service

R$1,697-1,800/month
Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

**ADMINISTRATIVE ASSISTANT \- CUSTOMER SERVICE** **Job Description:** Responsible for executing and supporting administrative and operational routines of the Customer Service Department (SAC), ensuring proper registration, organization, and handling of information generated from customer interactions on delivery platforms. Responsibilities: * Handle customer inquiries via iFood according to established standards; * Register, organize, and categorize complaints, requests, compliments, and reviews; * Support monitoring of SAC performance metrics (response time, resolution rate, recurrence); * Update departmental administrative reports and records\. Position open at the Floresta unit\. Monday to Saturday, from 3:00 PM to 11:20 PM\. Benefits: Performance-based bonus of up to 60% of monthly salary Unimed Health Plan Dental Plan Meal allowance at work Transportation voucher Work arrangement: On-site Salary: R$1\.697,00 \- R$1\.800,00 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Transportation voucher Work arrangement: On-site

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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