Post-Sales Interior Design

Description

Job Summary: We are seeking a Post-Sales professional to coordinate assembly and installation, manage incidents, and ensure quality within the furniture industry. Key Highlights: 1. Post-sales experience in the custom furniture industry 2. Problem-solving skills and ability to find effective solutions 3. Customer-focused approach and proactivity MyBox is the first furniture industry startup, focused on technology and innovation. We serve residential and corporate projects, offering comprehensive customization solutions in one place. Built on quality, excellence, and transparency, we aim to become a market reference. We value diversity and inclusion, believing each person contributes to our growth. Driven by passion and determination, we invite new talents to join this journey. We’d love to have you with us—shall we move forward together?! We are looking for a professional to manage our **Post\-Sales**! **Requirements:** High school diploma (Bachelor’s degree in related fields preferred); Experience in customer service, assembly, technical support, or post\-sales in the **custom furniture industry**; Strong verbal and written communication skills; Problem-solving skills and ability to find effective solutions; Proactivity, organization, and customer focus. **Desirable Qualifications:** Knowledge of project management software (e.g., **Promob**); Experience with custom furniture and production/installation processes; Knowledge of **interior design**. **Responsibilities:** * Monitoring delivery of custom furniture; * Coordinating assembly and installation processes; * Managing incidents and issues, seeking efficient and timely solutions; * Conducting post\-sales visits to assess customer satisfaction; * Ensuring service and product quality; * Preparing reports and records of customer interactions; * Continuously improving customer service practices; * Collaborating with sales and production teams to ensure process excellence.