Description
Job Summary:
Interior Design Sales Executive operating in the luxury market, focused on prospecting, differentiated customer service, consultative negotiation, and customer retention.
Key Highlights:
1. Experience in the luxury interior design market
2. Focus on prospecting, differentiated customer service, and customer retention
3. Proficiency in consultative negotiation and closing complex sales
Based on this job posting, please adjust and include the role of Interior Design Sales Executive operating in the luxury market: Key Responsibilities
* Actively prospect new clients and specifying professionals to expand the commercial portfolio.
* Serve and manage both new and recurring clients, ensuring a differentiated customer experience.
* Develop competitive commercial proposals aligned with each client's needs and profile.
* Conduct negotiations in a consultative manner, focusing on profitability and customer satisfaction.
* Maintain the CRM updated with all interactions, proposals, and sales funnel stages.
* Monitor the entire sales cycle—from initial contact through post\-sale—keeping the client informed about timelines and deliveries.
* Retain customers by identifying upsell and cross\-sell opportunities.
* Participate in industry meetings, trade fairs, and events, representing the brand and fostering market relationships.
* Support the organization of the sales environment, ensuring proper presentation and maintenance of displayed products. Technical Competencies:
* Proficiency in CRM tools and sales funnel management.
* Knowledge of sales techniques.
* Analytical ability to identify customer profiles and purchasing behaviors.
* Familiarity with decoration, interior design, and market trends.
Proficiency in closing sales and managing complex negotiations. Behavioral Competencies:
* Persuasion and negotiation skills.
* Empathy and emotional intelligence in client and partner interactions.
* Proactivity, results orientation, and customer focus.
* Organization, discipline, and self-management capability.
* Strong verbal and written communication skills. Educational Background and Qualification Level
* Completed or ongoing undergraduate degree in Business Administration, Marketing, Commercial Management, Architecture, or Interior Design
* Participation in sales and negotiation training courses or certifications is desirable.
Minimum Education Level: Bachelor's Degree
Preferred Education:
* Business Administration, Bachelor's Degree
* Interior Design, Bachelor's Degree