Customer Experience

Description

Job Summary: Responsible for both inbound and proactive customer service, communication, administrative tasks, system data entry, meetings, and creation of POPs. Key Highlights: 1. Customer service and proactive communication with customers 2. Performing administrative tasks and system data entry 3. Participating in meetings and creating POPs Customer Experience Daily Responsibilities \- Customer service \- inbound \- ⁠Customer communication \- proactively * Administrative tasks relevant to this area * System data entry * Online and in-person onboarding meetings * Creation and implementation of POPs Requirements: Experience in customer service Intermediate Microsoft Office Suite proficiency Experience in the commercial area Bachelor's degree in Business Administration, Human Resources, or related field Work Location: São Francisco, Curitiba \- PR Benefits: Unimed health plan \- effective after 90 days Meal allowance (VR) Transportation allowance (VT) Salary: BRL 2\.500,00 Working Hours: 8:30 AM to 6:00 PM (44 hours per week), alternate Saturdays Minimum Education Level: Bachelor's Degree