Trainee Technical Consultant

Description

Job Summary: Provide customer service, including installation, maintenance, and technical support, ensuring excellence and customer satisfaction. Key Highlights: 1. Customer service and technical support 2. Ensuring excellence and customer satisfaction 3. Following company standards and procedures Job Description: Directly perform customer service activities, including installation, maintenance, address change, equipment pickup, and other services; ensure excellence in service delivery and customer satisfaction; guarantee service quality by adhering to company standards and procedures; provide technical support, clarify customer inquiries, and apply best practices in customer service. Requirements: Completed high school education Valid and regular Class B driver's license Flexible working hours Work schedule: 6 days on, 1 day off \- Salary \+ 30% hazard pay Career development path Meal allowance or food voucher Transportation voucher Variable compensation 50% discount on DESKTOP packages after 3 months Student partnership program Annual profit-sharing bonus (PLR) Free telemedicine Health insurance Dental insurance Pharmacy benefit plan Partnership with CATS SESI Totalpass Life insurance Funeral assistance Banked hours Minimum Education Level: High School (Secondary Education) Driver's License Requirement: Class B * Profit-sharing participation * Life insurance * Internet package discount * Telemedicine * Health insurance (with co-payment) * Citizen Company certification * SESI agreement * Skello App (e-book and digital books) * Meal voucher or food allowance * Transportation voucher * University tuition discount * Dental assistance * Pharmacy benefit plan