Job Summary: We are seeking a professional to provide support and assistance to customers, resolve technical issues, and deliver exceptional service, working both independently and as part of a team. Key Highlights: 1. No experience required! 2. Comprehensive training on the system 3. Real opportunity for growth **Responsibilities:** Provide support and assistance to customers encountering issues or having questions about our system via support channels, communication, and/or video calls. Excellent problem-solving skills and the ability to work independently and collaboratively. Diagnose and resolve technical issues, providing step-by-step guidance and effective solutions. Customer guidance with a focus on delivering exceptional service. **Requirements:** No experience required! We are looking for talents to join our company! Individuals who enjoy customer service, possess clear diction, are adaptable, punctual, and have excellent verbal and written communication skills, capable of explaining technical concepts clearly and accessibly, with strong problem-solving abilities. **Benefits:** What we offer: Aggressive bonuses; Meal Allowance: R$ 34.00 per day; Transportation Allowance; Comprehensive training on the system; Real opportunity for growth and cross-departmental involvement; Pharmacy Benefit Plan (available after 3 months); Health and wellness incentive programs, including free online consultations with psychologists, nutritionists, and general practitioners; TotalPass, allowing plan sharing with friends and family. Notes: This position is 100% in-person – Campinas/SP \| CLT employment regime; Business hours from Monday to Thursday, 8 AM to 6 PM, and Friday, 8 AM to 5 PM. ***To PARTICIPATE in the Selection Process, you MUST COMPLETE our FORM:*** https://vagas.multione.digital/jobs Compensation: starting from R$1\.804,00 per month Benefits: * Meal Allowance * Food Allowance * Transportation Allowance Work Location: In-person